Last Updated: 28/10/2024
Welcome to MARSHALL & JAMES LIMITED ("we," "us," "our"), a UK-based administrative service provider specializing in customizable digital templates and administrative tools for personal and business use. By accessing and using our website and services, you agree to be bound by these Terms of Use (the "Terms"). Please read them carefully.
Should you have any questions regarding these Terms, contact us at support@marshalljames.co.uk
1. Acceptance of Terms
By using our website, services, and digital templates ("Services"), you confirm that you accept these Terms and agree to abide by them. If you do not agree to these Terms, please do not use our Services.
2. Eligibility and User Responsibility
Our Services are intended for users over the age of 18. By using our Services, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian who agrees to these Terms on your behalf.
You agree to use the Services responsibly and in compliance with all applicable laws and regulations. You will be responsible for providing accurate and current information while using our Services.
3. Account Creation and Security
You may be required to create an account to access certain features of our website or to make purchases. You agree to provide true, accurate, and complete information about yourself and to update this information to maintain its accuracy.
You are responsible for maintaining the confidentiality of your account and password. MARSHALL & JAMES LIMITED shall not be liable for any loss or damage arising from your failure to protect your login credentials.
4. Services Provided
We offer customizable digital templates for administrative tasks, such as refund requests, service cancellations, payment disputes, and other similar purposes. These templates are provided as non-legal tools and are designed for personal and business use only. We do not offer legal, financial, or claims-handling advice or services.
MARSHALL & JAMES LIMITED reserves the right to modify, suspend, or discontinue any part of our Services without prior notice.
5. Payment and Fees
Our Services are offered on a fee basis, with regular fees ranging from £400 to £1400 depending on the complexity of the service. In some cases, additional customization may incur further charges, which will be disclosed before invoicing.
Payment is due upon receipt of the invoice, and we accept major payment providers such as Stripe, PayPal, and SumUp. We do not accept payments via cash or cheque.
6. Refund and Cancellation Policy
You may cancel your purchase within 14 days from the date of payment. If the service has not yet been completed, no charges will be applied. After the 14-day period, cancellations and refunds will be at our discretion. Any refund request must be submitted in writing or by email.
For more information on cancellations, contact us at support@marshalljames.co.uk
7. Intellectual Property Rights
All content, features, and functionalities on the website, including but not limited to logos, graphics, text, and software, are the intellectual property of MARSHALL & JAMES LIMITED or its licensors. You are granted a limited, non-exclusive license to use the website and Services solely for personal or internal business use.
You may not copy, reproduce, republish, distribute, sell, or modify any part of our website or Services without prior written consent.
8. User Content
By submitting any content (such as reviews, feedback, or comments) on our website, you grant MARSHALL & JAMES LIMITED a non-exclusive, royalty-free, and fully sublicensable right to use, reproduce, modify, and distribute such content in connection with our Services.
You are solely responsible for the content you submit, and you agree not to submit content that is unlawful, defamatory, or infringes on any intellectual property rights.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy [link] for more information on how we collect, use, and safeguard your personal information. By using our Services, you consent to the processing of your data as described in our Privacy Policy.
10. Limitations of Use
You may not:
Violating these terms may result in the immediate suspension or termination of your account without prior notice.
11. Links to Third-Party Sites
Our website may contain links to external sites not operated by MARSHALL & JAMES LIMITED. We are not responsible for the content, privacy policies, or practices of any third-party sites. Accessing these sites is at your own risk.
12. Disclaimers and Limitation of Liability
All Services and content on our website are provided "as is" without any warranties, express or implied. MARSHALL & JAMES LIMITED makes no representations or guarantees regarding the accuracy or completeness of the content or the outcomes of using our templates.
To the extent permitted by law, MARSHALL & JAMES LIMITED shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or inability to use the Services.
13. Indemnification
You agree to indemnify, defend, and hold harmless MARSHALL & JAMES LIMITED and its affiliates, employees, agents, and contractors from any and all claims, damages, liabilities, and expenses (including legal fees) arising from or related to your use of our Services or your breach of these Terms.
14. Modifications to Terms
MARSHALL & JAMES LIMITED reserves the right to modify or update these Terms at any time to reflect changes in our policies, practices, or legal obligations. Any updates to these Terms will be posted on this page, and the "Last Updated" date will reflect the latest revision.
Continued use of our Services after the revised Terms have been posted signifies your acceptance of the changes.
15. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England & Wales. You agree to submit to the exclusive jurisdiction of the courts of England & Wales to resolve any disputes or claims arising out of or in connection with these Terms or your use of our Services.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall continue to be in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or policies posted on our website, constitute the entire agreement between you and MARSHALL & JAMES LIMITED regarding your use of our Services.
18. Contact Information
For any questions or concerns about these Terms, please contact us at:
MARSHALL & JAMES LIMITED
Dept 6048a 601 International House
223 Regent Street, Mayfair, London, United Kingdom, W1B 2QD
Email: support@marshalljames.co.uk